Consumer Lab.Consumer Lab partnered with Belgo Prism to design a centralized and governed product data system, creating a single source of truth across ERP, e-commerce, and operations.
Client
Belgo Prism
Industry
Chemical / Distribution
Period
2025
Role
Data Structure & Workflow Architect
Business Domain
- Products & Services
- Data & Analytics
- Operations & Execution
- Organization & Governance
Strategic Focus
- Data Consistency & Single Source of Truth
- Operational Efficiency & Error Reduction
- Performance & Process Reliability
Pillars Activated
- Designing the Customer Experience
- Empowering the Organization
- Optimizing Operations & Execution
Strategic Context & Challenge
From fragmented product data to a governed single source of truth
Belgo Prism was facing recurring operational errors, pricing inconsistencies, and traceability issues caused by duplicated and misaligned product data across Odoo, Shopify, and internal order systems.
Product information lacked clear ownership, validation logic, and governance, creating inefficiencies and risk in daily operations.
A robust, centralized data structure was required to restore control and scalability.
Strategy built across the 4 pillars
Using Consumer Lab's 4-pillar framework, the mission aligned customer experience, organization, operations, and innovation into one coherent commercial system.
Accurate and consistent product information was ensured across sales channels, reducing pricing errors and improving reliability in customer-facing offers and order execution.
Clear data ownership, update permissions, and validation rules were defined, enabling teams to manage product data with accountability and confidence.
A structured Excel-based master database was designed with automated linkages between input, core data, and output layers, enabling seamless synchronization across ERP, e-commerce, and ordering workflows.
Business impact
Single-source product database ensuring full traceability and data consistency
Elimination of pricing conflicts between Odoo, Shopify, and internal systems
Reduced manual handling and validation time
Improved operational reliability and accountability through clear governance
Scalable foundation for future system integrations and growth